Want To Join Our Team?
Virtual Assistant – Social Media & Customer Support (Part-Time)
We’re hiring a versatile and highly organized Virtual Assistant to support our team with social media management, customer communication, outreach, and day-to-day administrative tasks.
This role is ideal for someone who is responsive, organized, and comfortable managing multiple platforms and responsibilities. You will play an important role in maintaining our online presence, communicating with customers, supporting outreach efforts, and helping keep daily operations running smoothly.
Key Responsibilities:
Plan, schedule, and publish social media posts and stories
Monitor social media accounts and respond to comments and messages
Respond to customer inquiries in a timely and professional manner
Send outreach emails and assist with follow-ups
Assist with customer support and platform onboarding
Schedule meetings and manage calendar-related tasks
Help maintain organized communication across platforms
Provide general administrative support as needed
Tools & Platforms:
Instagram
Facebook
TikTok
YouTube
Google Workspace
Discord
Qualifications:
Previous experience with social media management
Strong written communication skills
Strong customer service and interpersonal skills
Organized, reliable, and responsive
Comfortable managing multiple social media platforms
Able to handle customer communication professionally
Comfortable with email outreach and follow-up
Able to manage administrative tasks and multiple priorities
Ability to work independently and stay on top of assigned tasks
Preferred Personality Traits:
Organized and detail-oriented
Reliable and consistent
Strong communicator
Responsive and customer-focused
Comfortable managing multiple responsibilities
Adaptable and willing to assist where needed
Able to take initiative and work independently
Technical Requirements:
Laptop/PC with minimum i5 processor and 8GB RAM
Internet speed of at least 10 Mbps download / 5 Mbps upload
Backup internet source (mobile data or pocket WiFi)
Headset with mic and webcam
Quiet and professional home workspace
If you are organized, dependable, comfortable with social media, and enjoy communicating with customers while supporting a variety of day-to-day business needs, we encourage you to apply and join our team.
