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Social Media and Customer Service Virtual Assistant - (Part-Time)
A growing photography and empowerment brand is looking for a Social Media and Customer Service Virtual Assistant who can create engaging content, manage online interactions, and help maintain a consistent and positive brand presence. This position is ideal for a creative and reliable VA who enjoys social media management, community engagement, and building authentic connections with followers.
For Female Applicants Only
Key Responsibilities:
Create and schedule static posts, stories, and reels for Facebook and Instagram
Design visually appealing graphics using Canva and CapCut
Respond to comments, messages, and inquiries promptly and professionally
Engage with followers and build community relationships through social media interaction
Maintain consistent posting schedules and track engagement metrics
Assist in managing TikTok posts and trends if needed
Support brand campaigns and ensure alignment with the company’s tone and visual identity
Provide light customer service support by responding to messages and client inquiries
Tools & Platforms:
GoHighLevel (CRM and automation)
Instagram, Facebook, and TikTok (posting and engagement)
Canva and CapCut (content creation and video editing)
Google Workspace (Docs, Sheets, Drive, Gmail)
Qualifications:
Experience in social media management and customer service
Strong understanding of social media engagement strategies
Excellent communication and writing skills
Creative eye for visuals, branding, and storytelling
Organized and capable of managing multiple accounts and schedules
Knowledge of current social media trends and best practices
Preferred Personality Traits:
Creative and proactive
Friendly, professional, and reliable
Detail-oriented and organized
Passionate about building community and connection
Positive attitude and team-oriented mindset
Technical Requirements:
Laptop/PC with minimum i5 processor and 8GB RAM
Internet speed of at least 10 Mbps download / 5 Mbps upload
Backup internet source (mobile data or pocket WiFi)
Headset with mic and webcam
Quiet and professional home workspace
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