We’re looking for a dedicated and detail-oriented Credit Repair & Customer Service Virtual Assistant who can confidently support clients while keeping credit repair tasks organized and on track. If you have experience in credit repair, enjoy working inside CRM systems, and know how to communicate professionally with clients, this role could be a great fit. You’ll play an important part in managing disputes, organizing client records, and helping maintain a smooth and reliable client experience.
Key Responsibilities:
Submit and manage credit disputes on behalf of clients
Gather and organize client documents, identification, and supporting paperwork
Communicate with clients to request information and provide updates
Maintain accurate records inside the CRM system
Assist with lead generation and follow-up when needed
Provide excellent customer service and respond to inquiries professionally
Follow company credit repair processes and compliance guidelines
Learn and adapt to new systems and procedures as required
Tools & Platforms:
Dispute Fox CRM or Scapeape CAM
Google Workspace
Wix
Qualifications:
Knowledge of dispute processes and credit reporting systems
Strong communication and customer service skills
High level of attention to detail and organization
Ability to collect, review, and manage client documentation
Comfortable using CRM systems and online tools
Able to work independently and manage a full-time workload
Preferred Personality Traits:
Detail-oriented and highly organized
Professional and dependable in handling client communication
Teachable and open to learning new credit repair processes
Reliable in meeting deadlines and following through on tasks
Able to maintain confidentiality with sensitive client information
Self-motivated and comfortable working independently
Technical Requirements:
Laptop/PC with minimum i5 processor and 8GB RAM
Internet speed of at least 10 Mbps download / 5 Mbps upload
Backup internet source (mobile data or pocket WiFi)
Headset with mic
Quiet and professional home workspace
If you have experience in credit repair, client communication, and CRM management, we’d love to hear from you. Please submit your application with your resume and relevant experience.