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Credit Repair Operations VA (Part-Time)

A U.S.-based credit repair business is seeking a detail-oriented and process-driven Virtual Assistant to manage back-end credit repair operations. This is a part-time remote role (20 hours/week) focused on client onboarding, dispute tracking, credit report handling, and administrative support. If you have a passion for precision, follow-through, and systems—you’re exactly who we’re looking for.

For Female Applicants Only

Key Responsibilities:

  • Send welcome emails and onboarding instructions to clients

  • Collect client documents (IDs, utility bills, signed agreements)

  • Organize and maintain client folders (Google Drive or CRM)

  • Pull and analyze 3-bureau credit reports

  • Identify and log inaccurate accounts, inquiries, and personal data

  • Prepare and personalize credit dispute letters (Rounds 1–3)

  • Submit letters via mail or upload portals; track all submissions

  • Monitor dispute timelines, response deadlines, and results

  • Submit personal info update requests to bureaus (name/address updates)

  • Freeze secondary credit bureaus (LexisNexis, SageStream, etc.)

  • Draft and file complaints with CFPB, FTC, BBB, or Attorney General

  • Update CRM with client progress and document credit score increases

  • Send weekly progress emails or texts to clients

  • Upload credit education materials into client portal

  • Track Metro 2 compliance disputes, when applicable

Tools You Will Be Using:

  • GoHighLevel (CRM, workflows)

  • Zapier (for automation)

  • Google Workspace (Docs, Sheets, Drive)

  • Online dispute platforms or mail tracking tools (as instructed by client)

Qualifications:

  • At least 1 year of experience in credit repair support or similar back-office operations

  • Excellent written English and attention to detail

  • Strong understanding of credit reports, disputes, and deadlines

  • Able to follow instructions precisely and meet deadlines

  • Female, based in the Philippines (per client preference)

  • Available Monday to Thursday (20 hours/week)

  • Willing to work Eastern Standard Time (America/New_York)

Preferred Personality Traits:

  • Knowledgeable across multiple areas

  • Quality- and process-oriented

  • Detail-focused with strong time awareness

  • Decisive and organized problem-solver

Technical Requirements:

  • Laptop/PC with at least i5 processor and 8GB RAM

  • Internet connection with minimum 10 Mbps download / 5 Mbps upload

  • Backup internet (mobile hotspot or pocket WiFi)

  • Headset with mic and working webcam

  • Dedicated, quiet home office setup

Apply now if you're ready to take ownership of credit repair operations and make a real impact for clients.

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