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Credit Repair and Customer Service Virtual Assistant - (Part-Time)
A credit repair business is looking for a Credit Repair and Customer Service Virtual Assistant who is knowledgeable in consumer law and experienced with credit dispute processes. This position is ideal for someone who is detail-oriented, reliable, and passionate about helping clients improve their financial standing through organized communication and accurate documentation.
For Female Applicants Only
Key Responsibilities:
Process and manage credit repair disputes using DisputeFox
Handle CFPB and FTC dispute submissions accurately and efficiently
Communicate with clients to provide updates on their credit repair progress
Maintain detailed and organized records of disputes and client interactions
Respond to customer inquiries in a timely and professional manner
Assist in lead generation and client follow-ups when necessary
Ensure compliance with all credit repair and data protection standards
Tools & Platforms:
DisputeFox (credit repair platform)
Google Workspace (Docs, Sheets, Drive, Gmail)
CRM or lead management tools
Communication tools such as Slack or Zoom
Qualifications:
Experience in credit repair or consumer law processes
Familiarity with CFPB and FTC dispute procedures
Strong written and verbal communication skills
Excellent attention to detail and organization
Customer service experience preferred
Ability to work independently and meet deadlines
Preferred Personality Traits:
Detail-oriented and dependable
Professional and empathetic in communication
Organized and precise with documentation
Proactive and able to multitask effectively
Positive attitude and problem-solving mindset
Technical Requirements:
Laptop/PC with minimum i5 processor and 8GB RAM
Internet speed of at least 10 Mbps download / 5 Mbps upload
Backup internet source (mobile data or pocket WiFi)
Headset with mic and webcam
Quiet and professional home workspace
If you are organized, detail-oriented, and experienced in credit repair and client communication, apply now to become a Credit Repair and Customer Service Virtual Assistant.
