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Administrative, Social Media & Customer Care VA – Healthcare & Wellness Focus (Part-Time)

We are seeking a proactive and reliable Virtual Assistant to support a thriving aesthetics and wellness practice. The ideal candidate is organized, socially confident, and tech-savvy—ready to take ownership of admin, social media support, client communication, and growth-oriented tasks.

This is a part-time role (20 hours/week) that blends backend structure with forward-facing customer service and creative support.

Key Responsibilities:

Administrative & Operations Support

  • Inbox management: flag important emails, respond to inquiries

  • Confirm appointments and send post-treatment follow-ups

  • Calendar scheduling and prep patient intake forms

  • Inventory tracking and supply ordering

  • Manage loyalty or referral programs

  • Maintain organized data and spreadsheets

Customer Service

  • Respond to Instagram DMs and website FAQs

  • Pre- and post-appointment communication

  • Waitlist management and rebooking

Social Media & Content Support

  • Schedule posts using tools like Canva or Planoly

  • Research hashtags and edit captions for clarity

  • Repurpose existing content across platforms

  • Moderate comments and manage light engagement

  • Create branded Pinterest pins, highlight covers, or story assets

  • Upload and format carousels and reels

Marketing & Growth Tasks

  • Support email marketing (draft, send, segment lists)

  • Light blog formatting and market research

  • DM local influencers or brands for collabs

  • Gather analytics from Instagram, email, and website

Finance & Business Admin

  • Prepare monthly financial snapshots

  • Create invoices or payment links in Clover

  • Track subscriptions, sales tax prep, and filing

E-Commerce Support (Skincare Sales – upcoming)

  • Monitor orders, update listings, send tracking info

  • Manage restock alerts, discounts, and preorder notices

Special Projects

  • Research vendors for private label products

  • Help manage CEU/course certifications

  • Create task SOPs and VA training documents

  • Organize client testimonials and feedback

Tools & Platforms:

  • Canva, Planoly, or Photoshop

  • Google Workspace (Docs, Sheets, Gmail, Calendar, Drive)

  • Instagram, Pinterest, and other social media tools

  • Clover or invoicing platforms

  • Spreadsheet and project management tools

Qualifications:

  • 1+ year experience in admin, social media, or healthcare support

  • Creative, adaptable, and service-oriented

  • Strong organizational and time management skills

  • Able to handle a wide range of tasks with care and efficiency

  • Available Monday to Friday, 4 hours per day (Part-Time – 20 hrs/week)

  • Willing to work within Eastern Time (U.S.)

Preferred Personality Traits:

  • Outgoing, organized, and responsive

  • Enthusiastic and emotionally intuitive

  • Communicates clearly and proactively

  • Creative problem-solver who thrives on new projects

  • Self-reliant and results-oriented

Technical Requirements:

  • Laptop/PC with minimum i5 processor and 8GB RAM

  • Internet speed of at least 10 Mbps download / 5 Mbps upload

  • Backup internet source (mobile data or pocket WiFi)

  • Headset with mic and webcam

  • Quiet and professional home workspace

If you're ready to deliver top-tier support in a healthcare and wellness environment—apply now.

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